Water Mitigation

                           

     The ServiceMaster of Vancouver Guarantee 

  • We will answer your emergency call 24 hours a day 365 days a year and schedule an appointment within 60 minutes from receiving the initial call.

  • We will begin emergency mitigation services, when required, within two to four hours from the initial call.
  • We will  have an IICRC WTR & ASD certified technician on each water loss.
  • We will provide an initial estimate within 48 hours after our onsite inspection. We will keep you informed, as needed, on the progress of each claim.
  • We will provide you with complete documentation and photos upon completion of emergency services.
  • We will employ the utmost integrity in pricing and service while striving to control the cost of each job.
  • We will demonstrate our professionalism by delivering our services on time, with ServiceMaster Clean identified vehicles, uniformed employees, and ServiceMaster Clean products and equipment.
  • We do the contracted work right the first time, or we do it over, for free, no questions asked.

Customer Testimonial

November 6, 2004

To Whom It May Concern:

We would like to let you know that our first experience with ServiceMaster was the most positive one we could have imagined.

On Monday, October 4th our insurance company, Allied/Nationwide, called your facility to report that we had experienced water damage to an upstairs bath, overflowing down to the kitchen ceiling.  Within an hour, we had response from a pleasant young woman in your office who called us to say that Matt Ammerman was coming right away to begin the restoration.  We were amazed and pleased that someone could be here so quickly and knew just what to do.

From that point on, we had regular help from both Matt and Jerry and were always informed what the next step was in a timely manner.  Jerry even went above and beyond the call of duty to fix a problem with our front door lockset and we were extremely grateful for his expertise and perseverance.

During the course of removing the kitchen ceiling panels there was slight damage to the kitchen floor (we will call later to have your floor person come look at some seam repair after all our other restoration is complete).  Jerry and Greg were here doing some follow -up inspection and removing the fans when this was pointed out to them.  They were very responsive and immediately had ideas about how to make restitution.  We were pleased when it was decided that Matt and Jerry would finish a deck project at the back of our house.  In the final stages, Matt worked tirelessly out in the rain and not only did a professional job, but cheerfully cleaned up afterwards.  You have some great employees!

We are very satisfied customers and would not hesitate to recommend your company.  It's not often when everything that's wrong goes right and we thank you for providing all the help we needed in our minor crisis.

Thank you again ServiceMaster!

In appreciation,

Tom and Evelyne
Vancouver, WA 98662-1808
 

Visit our feedback section to request information about this service.

                                                Home | Contact Webmaster

                                                    New!  Now accepting